Shipping Policy

SHIPPING INFORMATION
Our goal is to provide you with the best shipping options, no matter where you live. Every day we deliver to hundreds of customers around the world and make sure we offer you the highest level of responsiveness at all times.

The order delivery timeframe is divided into two parts:

Receiving time = Processing time + Shipping time

Processing time: order verification, quality check and packaging. All orders are sent to the fulfillment center for shipping within 3-5 days of order placement.
Shipping Time: This refers to the time it takes for items to be shipped from our fulfillment center to their destination. International delivery usually takes about 10-15 business days. US orders are shipped via E-Packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10-15 days to arrive at their destination, but may take longer from time to time.

What is the processing time?

The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3-5 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

International Shipping

Processing time Shipping Method Shipping Time Shipping Fee
3-5 business days Standard 10-15 business days  FREE
Priority Shipping 9-12 business days  FREE